Brand Certified
Pets at Home Pontypridd
4.3(597 reviews)
Certified by Pets at Home Pontypridd • May 24, 2026
Business Details
Midway Retail Park, Pontypridd, Mid Glamorgan
CF37 5BL, United Kingdom
Certified by Pets at Home Pontypridd • May 24, 2026
+44 3452 661459
Certified by Pets at Home Pontypridd • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/pontypridd
Certified by Pets at Home Pontypridd • May 24, 2026
About
Certified by Pets at Home Pontypridd • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Pontypridd is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Pontypridd at your convenience. We’re proud to serve pet owners throughout Pontypridd with friendly service and trusted brands.
Location
Certified by Pets at Home Pontypridd • May 24, 2026
Pets at Home Pontypridd
Midway Retail Park, Pontypridd, Mid Glamorgan
CF37 5BL, United Kingdom
Hours
Certified by Pets at Home Pontypridd • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.3
597 reviews
5 stars
366
4 stars
132
3 stars
56
2 stars8
1 star
35
- BRBecky RoseMay 19, 20265.0Always have what I need here for my dogs 🐶❤️
- MWMartin WilliamsApr 10, 20265.0Just had the pleasure of talking to someone called Mia, not only was she friendly, the advice she gave us about our fish tank was amazing, we bought a few fish and will certainly be back. 😁
- CPChris PowellApr 9, 20265.0Staff dealt with an online order problem brilliantly
- TTTheFrenchfrog86Apr 6, 20265.0I don't usually go to Pets at Home as I have a local pet shop. I went there on Saturday and was expecting poor customer service and staff with little knowledge of animals as one might expect in large chain shops. I was pleasantly surprised. I am an annoying customers with lots of questions and I was helped by two young men, Hywell and Marcus, who were very patient with all my questions, very helpful with their answers and clearly are people who care about animals as they both have their own pets. These two young men made me decide that I will be coming back more often. Thank you.
- KEKarl EdwardsMar 17, 20265.0Excellent service and great customer care
Frequently Asked Questions About Pets at Home Pontypridd
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my pets supplies at Pets at Home Pontypridd?
Yes, Pets at Home Pontypridd offers a Click & Collect service, allowing you to order online and pick up your items in-store, often within one hour of placing your order.
Are pets allowed inside Pets at Home Pontypridd?
Yes, well-behaved dogs are welcome inside Pets at Home Pontypridd as long as they are kept on a lead and under control at all times.
What are the opening hours of Pets at Home Pontypridd?
Pets at Home Pontypridd is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Does Pets at Home Pontypridd offer parking?
Yes, many Pets at Home locations, including Pontypridd, offer parking facilities for customers.
Is Pets at Home Pontypridd accessible for customers with disabilities?
Yes, Pets at Home Pontypridd strives to be fully accessible, featuring wheelchair access, accessible parking spaces, and lift facilities where available.
What services does Pets at Home Pontypridd provide?
Services at Pets at Home Pontypridd include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.
What types of pet products can I find at Pets at Home Pontypridd?
You can find a wide range of products including pet food, treats, flea and worm treatments, beds, coats, crates, collars, toys, grooming equipment, healthcare products, and fish tanks, among other items.
Are there any veterinary services near Pets at Home Pontypridd?
Yes, nearby veterinary services include Vets for Pets and Vets4Pets, both conveniently located close to Pets at Home Pontypridd for your pet’s healthcare needs.
What shopping options are available near Pets at Home Pontypridd?
Pets at Home Pontypridd is located in Midway Retail Park near various shops such as ALDI, Farmfoods, Iceland Foods, Poundstretcher, Home Bargains, and The Edinburgh Woollen Mill, offering convenient shopping options before or after your visit.
How can I get to Pets at Home Pontypridd using public transport?
Pets at Home Pontypridd is near Upper Boat railway station, which provides easy train access for visitors traveling by public transport.
Brand Certified Facts from Pets at Home Pontypridd
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Certified May 24, 2026Yext Knowledge Graph
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